Customer Service

Email: ShopRSTgirl.com

FAQs

How long does shipping take once I place an order?

Due to high volume of sales, it can take up to 7-10 business days for you to recieve your order. We appreciate your patience!
I emailed customer service. How long will it take them to respond?

Due to high volumes of inquires, it can take our customer service representatives up to 24 hours to respond. Sending multiple emails only delays yours and other people inquires, please only email once.
I picked the wrong size/color/item. Can I change my order before it ships?

Please contact us at orangecountybarbers@gmail.com. We will try to make changes before your order ships. In the subject heading please write your order number and your name. In the e-mail specifically tell us what item you would like to receive instead. Please note: this process may delay the shipping of your order by 1-2 business days.
Can you ship to my work address?

Yes, you can enter an alternative delivery address at the checkout. We do not however ship to PO Box addresses under any circumstances.
Do you ship internationally?

Yes we do but please note that our distrubution center is located in Anaheim, CA which is located in the USA. Any orders shipping internationally will have a higher shipping rate.